Accessibility statement

City Transcripts is committed to digital accessibility for people with disabilities. Accessibility is core to our product and this website.

WCAG 2.1 Level AA

We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA on this marketing site and on the City Transcripts public portal product. Our meeting transcripts, captions, and searchable archives are designed to help cities meet ADA Title II and WCAG requirements for time-based media.

City Transcripts is built on the Recap Innovations video accessibility platform, which includes SOC 2 Type II certified infrastructure and production-proven accessible video workflows.

Conformance target: WCAG 2.1 Level AA
Status: Working toward full conformance
Last reviewed: August 2026

How we support accessibility

Keyboard navigation

Interactive elements can be reached and operated with a keyboard. Visible focus indicators show where you are on the page.

Screen reader support

Semantic headings, labels, and landmarks help assistive technology users navigate content and forms.

Color and contrast

Text and links are designed to meet WCAG AA contrast ratios in both light and dark modes.

Accessible meeting content

Transcripts, captions, and searchable text give residents alternatives to watching long meeting videos.

Feedback and assistance

If you encounter an accessibility barrier on this website or need content in an alternative format, please contact us. Scott Griffin is our director of video accessibility and oversees accessibility for the City Transcripts platform.

Email accessibility@recap-innovations.com. We aim to respond within two business days.

For product or sales questions, email government@recap-innovations.com.